Follow-up of audit
At this audit became noted deviations from law or regulation. Supervisory authority has assessed the measures that are put in place as sufficient. Authority is therefore closed.
Summary
1. Introduction
2. Mention of the agency’s activities – special conditions
3. Implementation
4. What audit encompassed
5. Findings
6. Assessment of the control system in the agency’s activities
7. Regulations
8. Document Stands
9. Participants at the audit
This report explain dei deviations and notes that diaper påpeikte Within the is the area that became revised.
The theme of the audit was whether the municipality ensured that the allocation and implementation of the Qualification Program are made in accordance with legislative requirements. The audit examined whether the municipality through systematic management measures (internal) ensured that the allocation and implementation means that persons who are entitled to the Qualification Program receive a sound professional services.
Fylkesmannen uncovered 2 deviations during the audit in Sunndal municipality.
Deviation 1: Sunndal municipality ensured not that the allocation of qualification program is being done in a sound manner
Deviation 2: Sunndal municipality ensured not proper implementation of the Qualification Program
It became not given notice .
Molde 04/13/2015
Janne Bjørsnøs
revision owner
Oddhild Johnsen
auditor
Kari Røkkum Winje
accountant auditor
The report has been developed for system audit at Sunndal municipality in the period 09.11.2014 – 04.13.2015. Auditor entered as part of the planlagde supervisory regime in the County in 2014.
The county governor has the authority to supervise the social services under the Act on social services in NAV § 9.
The purpose of system audit is to assess whether its activities tek care of various requirements in the legislation through its internal control. An audit also includes to investigate whether:
- what measures the agency’s activities have to uncover, correct and preventing breaches of the legislation Within the the inspection program encompassing
- The steps are followed up in practice and if necessary corrected
- The steps are good enough to ensure that the legislation are followed
A system audit is conducted by examining the documents, interviews and other investigations.
The report is about deviations and remarks uncovered during the audit and therefore provides Inga comprehensive condition assessment of the work the agency’s activities made Within the dei lands as the audit covered.
- Variance concerns that requirements imposed by or in accordance with law or regulation, not been met
- Note is relative not in conflict with the requirements stipulate in or in accordance with laws or regulations, but where supervision agency finds reason to point betring potential
Sunndal municipality located on the Indre Nordmøre og Romsdal county. The municipality has 7.171 innbyggarar (figures as at. 01.01. 2014). Sunndal is ein industrial and commercial municipality choir under 50% are employed in secondary industry (industry, power / vassforsyning and building / construction). Similarly Ande part is employed in the tertiary industry, primarily innan merchandising and public intermediation. On possible time for the audit was labor market characterized by the fact that few jobs available for people with inga or lay education.
NAV Sunndal is organized as a service in Sunndal municipality fairway NAV boss. NAV boss is also chair of NAV Tingvoll, ho has thus three control lines. In Sunndal is Nav boss directly subject councilman and his alderman in saying managerial group and participates in managerial meetings ein gong every month. NAV manager reports to assist rande Councillor and they have monthly medical meetings. In NAV Sunndal there are two teams; “Supervisors” and “active life”. In addition, debt Adviser and grant coordinator in staff.
The office was in 2014 under the reorganization, they were previously divided team for reception and follow-up and with each team’s owner. No plant has a team managerial responsibilities for both single recipient and monitoring function. It will be ein stuck “receiving host ‘key dei restarting duck veiledarar to cycle in receipt ein day each. The goal of this reorganization is to clarify users previously and come previously started work assessment if it needs it. The users are divided veiledarane after birth.
“Active everyday life” is EiT municipal offer for work and activity to maintain a low threshold to give offer. The measure is meint to benefit to help people who are EiT away from the workplace at the time of innsøking in offers. There are 3.5 FTEs related to the operation of this offers.
Nav Sunndal has many meeting venues. Monday is the economy meeting on economic assistance, team owner meeting and board meeting. Anna Kvar ondag there office meeting, the others Wednesday there will be time for internal training. Thu weekday this is the technical meetings. There are also regular meeting between Team ein gong per month. In addition, NAV Sunndal regular cooperation meetings with induction program, immigrant The service, child welfare and psychiatry the service. There is room for that veiledarane arrange meetings ad hoc to discuss current individual cases.
Autumn 2014 started NAV Sunndal taking out lists of long-term unemployed and long-term recipients of social assistance. The list is reviewed on specialist meeting on Thursdays days.
NAV Sunndal has an electronic internal control system that lie on state-internally common area. The municipality is in the process of adopting KvalitetsLosen. All NAV Sunndal has just prior supervisory visit trained in the use of deviation messages and access the system. All NAV Sunndal shall notify failure in quality in relation to the social the services in KvalitetsLosen. It is planned that debt ande procedures shall put into KvalitetsLosen after the audit is completed.
System audit also includes follow activities:
Audit Warning diaper issued 09/11/2014 . Overview document that its activities have sent over in connection with the audit, is given in chapter Document Substrates.
Opening Meeting diaper holding 02.12.2014.
Interview
7 persons diaper interviewed.
overview documentation diaper crawled under audit visit, is given in chapter Document Substrates.
Final Meeting diaper holding 03.12.2014.
Preliminary Report sent the municipality 01/30/2015
New review of KVP-folders the 03/11/2015 and conversation with Chief of NAV Sunndal.
The municipality is required to maintain internal control The service Qualifying Program. The purpose of the audit was to investigate whether the municipality through management measures ensured that the allocation and implementation of the Qualification Program is in accordance with legislative requirements, so it is given defense medical services to those who are entitled to the Qualification Program.
Authority had further, like purposes to investigate whether municipalities ensure that qualification program is available to potential contestants, whether it is done defenses physician identification processes and if it is given sufficient information about the right to Qualifying Program. The bucket and examined whether municipalities ensure that mapping, assessment and decision-making processes when processing applications for Qualifying Program is defense doctor.
In addition, there was EiT purposes to determine whether the municipality ensure proper implementation of the Qualification Program, by ensuring the deadline for implementing the program are haldne. Furthermore, we investigated about content and scope of the qualification program is defense. In this opposition the programmatic be individually adapted by the eins source their needs and aptitudes are frying Hitlists and programmatic contain work-related initiatives, job seeking and possibly other measures that may be helping to prepare the and support the transition to work. The diaper also examined whether the municipality ensure proper follow-up of contestants in the Qualification Program.
Deviation 1
Sunndal municipality ensured not that the allocation of qualification program is being done in a sound manner
Deviation from follow demands from governments:
- Social Services Act §§ 4, 5, 29 and 41, cf. the Public Administration Act §§ 11 and 17
- Regulations on internal control in municipal NAV §§ 4 and 5
The discrepancy build upon follows:
It does not go forward by local agreement between the Labour and Welfare Service in Møre og Romsdal and Sunndal municipality, dated 03/04/2014 , the Qualifying Program leg- dei 5 individual social services that opposition to NAV Sunndal.
By documentation shows that it is working up routine spot checks quarter interim period. In interviews, it emerged that the routine is so new that it not been tried yet.
Upon review of 12 folders with long-term social assistance recipients revealed that:
- The opposition not cause needs assessments / nyare needs assessments in all cases
- Out from the information provided in the cases there is reason to question whether the users are considered in relation to right effort required by NAV Act § 14 a thus moglege users with the right to Qualifying Program
Upon review of 10 KVP-folders, where 9 had either decision period in 2013 or program without a decision in 2013, it emerged that:
- It not the opposition lead updated employability assessments before decisions on Qualifying Program in all cases
- A decision is not individually due coveted. It will only be shown to the user meets the right lovas § 29. Qualifying Program
Comment:
In order to decide whether a user has the right at Qualifying Program, it must be undone ei with sound mapping of users needs, cf. § 29. The municipality must obtain sufficient relevant information, cf. Act on social services § 43 and § 17 of the Public Administration and make a work assessment by NAV Act § 14a. Supplementary and good needs and employability assessments are a prerequisite for identifying and allocating Qualifying Program. The fact that it is not the opposition lead updated employability assessments before decisions on Qualifying Program can affect dei assessments being done by allocating Qualifying Program.
Review of folders for recipients of long-term social assistance shows that many of these features are Composite needs and challenges. It may be questioned whether they are considered in relation wrong priority for NAV Act’s § 14a. It is in these cases not visualized that it made an assessment of whether they are moglege KVP-candidates, with the right program.
determine Bedrooms to authorize or deny the Qualification Program is EiT individual and must grunngjevas in both opportunity , ref. § 41 and circular main number 35 section. 5.41.2.4. This will allow user to understand why he or she has been granted or refused Qualifying Program and to ensure ein eventual appeal.
The opposition not cause application or note of oral application before any decision on the application. Lack of signage enclose ring of application makes it difficult to assess whether the deadline of 6 months for initiating program is Halden.
Failure of internal control applies a qualification program not sufficiently accessible and that the allocation not being made in a sound way.
Deviation 2:
Sunndal municipality ensured not proper implementation of the Qualification Program
Deviation from follow demands from governments:
- – Social Services Act §§ 4, 5, 29, 30, 32 and 41, cf. the Public Administration Act §§ 11 and 17
- – regulation on internal control in municipal NAV §§ 4 and 5
- – Regulations on the Qualification Program and qualification benefit § 1, ref. Social Services Act § 30
- – Regulations on the Qualification Program and qualification benefit § 2, ref. Social Services Act § 32
- – Circular section. 4.30.2.7 and section 4.32.2.2
The discrepancy build upon follows:
Upon review of 10 KVP-folders, where 9 had either decision period in 2013 or program without a decision in 2013, it emerged that:
- The opposition not lead evidence that it is made an evaluation and reconsideration together with user where the program has been extended
- In 3 cases deficiencies decision on prolonging the Qualifying Program, but it is evident from the note in cases programmatic still active
- In 3 cases deficiencies decision to halt the program
- In the 2 cases, it made the decision to suspend the form of EiT letter utan that the opposition lead decision in which it is disclosed to appeal
- The opposition not cause clear program of specific individual goals, objectives and clear content of the program in all cases
- It does not go forward of program time for evaluation. Nor is it documented that program is evaluated together with the participant
- There is no documentation closely coordinated and individual monitoring of all contestants in all program periods
In the interview and documentation (for example in routine qualification program), it emerged that it is not routine and practice of systematic evaluation of the program.
Comment:
The qualification program is an important means by which to ensure that individuals with weak attachment to the labor market, should be able to forsørgje one’s self through work.
The program will be individually adapted and shall be prepared in cooperation with the user. Ein has only the right to participate in EiT Qualifying Program ein gong, with a timeframe of maximum 2.5 years. This is ein confining and important opportunity for the user, which must be used well.
Dei specific assessments concerning Purposeful activity must proceed in the program. In addition to close and coordinated follow-up program should be evaluated, and the date for this will be in the program, cf. Regulation § 1, the Social Services Act’s § 30. It is important that evaluation is scheduled and agreed upon so that the user has the opportunity to prepare the up .
Where it is appropriate to extend the Qualifying Program must be done a new assessment against the input conditions of § 29 and it must be done a new decision which also refers to § 32. The assessment of whether it is appropriate to extend the program, being done in cooperation with the contestants in the evaluation halfway through the first program period or at the latest before the period expires. In assessment will emphasis on contestants their aptitudes, needs for follow-up, progression program and motivation to continue to participate. In addition, it is considered likely that the purpose of the transition to employment can be reached as a result of extension of the length.
The municipality shall, through systematic management and continuous improvement work plan, execute, evaluate and correct its activities so that services are qualification program are allocated and carried out in a sound manner and in accordance with legal requirements, cf. Act on social services in NAV § 5 and internal regulations § 1.
The municipality is responsible for ensuring that its activities are aligned so that the allocation and implementation of the qualification program is with sound . The audit has shown that there are deficiencies in the municipality’s management system as regards the allocation and implementation of qualification programs.
The municipality has self seen that it has challenges in its internal controls. Fylkesmannen see that the municipality is in a process to make changes, organisationally, by purchasing electronic quality and introduction of new routines for work. This can have positive innverknad on efforts Qualifying Program. At the time of the audit was not this work come far enough that it had had any effect on dei identified challenges.
- LAW 2009-12-18-131: Act on social services in NAV
- LOV 1967-02-10: Act relating to procedure in administrative matters with the regulations of the Public Administration
- FOR-2010-11-19-1463: Regulations on internal control in NAV
- FOR-2011-12-21-1471: Regulations on qualification program and qualification benefit
- The main Circular no. 35 of 22/06/2012: Law on social services in NAV – Norwegian Labour and Welfare
Documentation from its activities related to the daglege husbandry and other important factors that diaper send over when the audit became lead budd:
- Delegerings- and authority regulations for Sunndal municipality, last revised 20.06. 2012
- Organizational chart of NAV Sunndal
- Overview of personnel and responsibilities at NAV Sunndal
- Local cooperation agreement between the Labour and Welfare Service in Møre og Romsdal and Sunndal municipality, dated 03/04/2014
- Procedure for the social services in NAV, 09/30/2014
- Reporting Forms – Internal NAV Sunndal
- The suggested routine NAV Sunndal
- The qualification program – internal procedures for NAV Sunndal
- Year 2014 NAV Sunndal
- Annual Report 2013 NAV Sunndal
- Business Plan for NAV Sunndal 2014
- Expertise Plan for NAV Sunndal 2014
Documentation diaper crawled under audit visit:
- Folder / journal for 10 KVP-contestants
- Folder / journal for 12 long-term recipients of financial support
Correspondence between its activities and the County:
- Notification of oversight, dated 09/11/2014
- contact data from Sunndal municipality, dated 02/10/2014
- Transmission of documentation from the municipality the 27.10 and 11.17.2014
- Application for Authority sent the municipality 11/14/2014
- Preliminary report was sent to the municipality the 01/30/2015
- Pronunciation for provisional report nappy received the from Sunndal Municipality on 02/19/2015
The table below gives an overview of participants at opening up meeting and final meeting, and over what people who became interviewed.
Participants at the audit
Name | Function / position | Opening meeting | Interview | End Meeting |
Anne Kari Grimstad |
Nav boss |
X |
X |
X |
Grete K. Evjenth |
supervised |
X |
X |
X |
Vigdis Fjøseid |
supervised |
X |
X |
|
Gunn K. Aaram |
supervised |
X |
X |
X |
Monica Øien |
supervised |
X |
X |
X |
Jorunn Fjærli |
Team Leader |
X |
X |
X |
Per Ove Dahl |
Chief |
X |
|
X |
Hariett Berntsen |
Ass.rådmann |
X |
X |
X |
In addition, there were several of the employees at the office who participated in opnings- and final meeting.
From the regulatory body attended:
Audit Leader Janne Bjørsnøs, accountant Kari Røkkum Winje and auditor Oddhild Johnsen
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